Use a patch cable from the Squeezebox to one of the router's LAN ports. To sort through a lot of these issues, you may wish to connect temporariliy using a wired connection to your router. There is a bug in the Squeezebox firmware which can (rarely) corrupt the MAC address this can be solved by (/how can it be solved? /) This is turned off by default, but if you turn it on then you will have to enter the Squeezebox MAC address as one that the router accepts. It is possible to set the router only to accept connections from specified MAC addresses, which provides a small amount of security. On all versions of the Squeezebox, this is printed on a label on the bottom. If have hidden your SSID, and are therefore entering it manually into the Squeezebox, make sure you have the right Case - it is Case Sensitive! (FRED is not the same as fred).Įvery ethernet accessable device has a permanent address, known as its MAC address. If it is hidden you will have to enter the name of the network, which provides another place for a user to enter an address incorrectly. If it is not hidden, the Squeezebox will see the network automatically. Hiding it does not increase security because it is openly broadcast by several other means which you cannot disable. This can be hidden, but is visible by default. The SSID is simply a name that you give your network. Read about encryption on the Beginners Guide To Networks page and check the Router status page for the highest level of encryption that the router and Squeezebox are happy with. If you can now connect, you know that encryption is the problem. As a safety measure, you may want to disconnect the router from the internet while this is done. If you are still having trouble, see if you can connect when all encryption is turned off. Make sure to change the passphrase back to a more complex one after this test! If you can connect with a simple passphrase, you can connect with a more complex one - you had a character out of place. Temporarily change to a simple passphrase like "123456578". Remove any trailing spaces by pressing and holding PLAY. If you immediately get a right-pointing arrow, you have no trailing spaces. You can see the trailing spaces by moving your cursor to the right of the last visible character. Check this first if you are sure it is correct, check also that there are no trailing spaces in the password. The most common cause of a Squeezebox failing to join a network is that the password is incorrect. It is always best to have your wireless network protected by a password. The only disadvantage of a fixed address is that (should problems occur at some later date), you will not have the 169 clue to a failed connection. If not, pick one in the same range as the ones your DHCP server is handing out, but above where it is likely to reach. Your router may have reserved a bunch of addresses to be used for this. One simple fix in case of DHCP problems is to assign a fixed IP address. Usually a connection to the DHCP server will result in an address beginning with 192.168. If the Squeezebox shows an address beginning with 169 it is NOT connected to the network.ĭevices automatically assign themselves an address beginning with 169 when they can't connect to the DHCP server. This is most commonly assigned by a DHCP (Dynamic Host Control Protocol) server, which is part of the router software. But Squeezebox Server and the Squeezebox are on your private network, so port forwarding will not affect Squeezebox operation or lack thereof.Īll devices on a network have a numerical address that identifies them. This controls access to the outside world, the Internet. There is no need to set up port forwarding for the 3 ports Squeezebox Server uses. Turn this off, and use ordinary 802.11g for the Squeezebox 2 and 3 (802.11b for Squeezebox 1 and Slim), or b+g if there are any b devices on the network.Īlso some routers do not work well with the Squeezebox even in 802.11g mode, and others work with some versions of the firmware only. Such a speed is non-standard, implementation varies between manufacturers, and the Squeezebox cannot cope with it. Your wireless router (or access point for convenience I refer to routers throughout) may have a speed that is faster than 802.11g, called Turbo Mode or some similar name. The firmware is being continually improved and a large number of connectivity problems have been corrected. If you are experiencing problems connecting to your wireless network, and you have not upgraded to the current version of Suqeezebox Server (
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